Meet Sam.
The tech support line built into DispatchMind. Your techs call him from the job. It's filed before they hang up.
Tuesday, 2:47 PM. Marcus is at the Patel job.
One tech. Or a hundred.
Sunday, 9:40 PM. Luis, in Spanish.
You stay in charge.
S
SamYour techs' support line
OnlineYes, text themNo, call me
Needs your OK
$3,200 · Panel swap · JordanJob 3107 · Brightwire ElectricApproveEditDecline
Jordan, 11:30 AM: "Panel swap, about $3,200. I need the OK." Sam: "Flagged for the office. I'll call you the minute it's approved."
Someone in the office taking your techs' calls all day
$0a year, all in
+ payroll taxes+ benefits+ paid time off
Sam
$149a month
Pay: Data USA, 2024 average for dispatchers ($51,487). Benefits: BLS, 29.9% of total compensation. Sam is an add-on from $149 a month on a DispatchMind plan.
Your office, back on customers.
Nobody pulled off a customer to take a tech call.Sam has the techs. Your office has the phones that bring in work.
Or put that money into trucks, techs and marketing.The things that bring in more jobs.
Hire Sam.
Free for 14 days.
Everything on. No card. He can pick up your crew's next call tonight.
Nothing gets charged. If it's not for you, let the trial end. See pricing
01Meet Sam
Sam
0:00
Everything he does lands on the job.
Not a note in a text thread. The job itself, filled in the way your office would do it, while the tech is still on the line. Tap any one to watch it land.
Job 3107 · Jordan Reyes1420 Alder St · Brightwire Electric · Jordan on site
In progressAlso on the line: estimates with options the customer signs on her phone, job history at the address, and a 7:30 PM check-in on any job still open from the day.
What tech calls cost you now.
Every tech call pulls someone in the office off a customer. Move the sliders.
Office time your techs' calls cost a year
$0 /yr
Your office
Sam
An estimate, not a promise. 22 workdays a month. Sam: $149 a month with 300 minutes, then 30¢ a minute, each call counted at the same length as a call to your office.
Sam
$149 /month
- Your techs' support line, 24/7
- 300 minutes a month, then 30¢ a minute
- Everything on this page, in 18 languages
Both lines
Sam + Nellie
$249 /month
- Sam for your techs
- Nellie answers your customers
- Sam hands customers straight to her
Running in ten minutes. Free for 14 days, no card.
1
Pick his numberLocal or toll-free. Customers see your number, never the tech's.2
Make him yoursKeep the name or pick another. Choose his voice and who gets urgent calls.3
Give your techs the numberSam knows each tech by his phone and finds the job himself.Know an owner whose phone never stops? Text them this page