DispatchMind A day in the lifeMeet NellieMeet SamTourMindCardPricingSign in Start free trial

Meet Sam.

Diagnoses. Updates. Invoices. Straight from the job.

The office closes.
The techs don't.

6:12 PM
Missed call · DevonCustomer wants a price on springs
6:47 PM
Voicemail · RayCan somebody write it up?
7:03 PM
Missed call · LuisRunning late, need to move a visit
7:38 PM
Text · DevonDid she pay yet?
8:52PM

Office closed.
Tech covered.

0 calls taken · 0 invoices sent
SamSummit Ridge Garage Doors · Example call
Live
Incoming call · Devon (technician)
Job 1187Invoice sent
Mike Turner · 2 springs, cables, labor
$947.19 · emailed to the customer · pay link in Devon's app
Email to the customer · now

Summit Ridge Garage Doors: Your invoice for job 1187 is $947.19. Pay securely by card here.

While you're off.

Good morning.

SamOn the tech support line tonight
Live
Sam 6:58 AMGood morning. 9 updates filed last night. 1 invoice is waiting for your approval.

One tech.Or a hundred.

Same patience. In their language.

You stay in charge.

Every call written up on the job, word for word.
SamYour tech support line
Online
Needs your approval
Invoice $1,480 · Susan Hartley
Opener replacement · over your $1,000 rule
ApproveEditDecline
Someone taking your techs' calls
$0a year
+ payroll taxes+ benefits+ paid time off
Sam
$149a month
Pay: Data USA, 2024 average for dispatchers ($51,487). Benefits: BLS, 29.9% of total compensation. Sam is an add-on from $149 a month on a DispatchMind plan, with 300 minutes a month, then 30¢ a minute. Nellie and Sam together: $249 a month.

Your office?
Free them up.

Promote
Same people, better work.Your customers and your sales, while Sam handles the crew.
Reinvest
$73,448 a year back.Into trucks, technicians and marketing. The things that bring in more work.

Hire Sam.
Free for 14 days.

Everything on. No card. He can start tonight.

No card, so nothing gets charged. If it's not for you, just let the trial end. See pricing
01Meet Sam
5:00PM
Sam

Hear him for yourself.

Devon's full call from the driveway, and three questions owners ask most.

Example call · 8:52 PM

The 8:52 PM call

Devon calls from the driveway. Sam writes the invoice, emails it to the customer and puts the pay link in Devon's app.

0:00
Ask Sam

What would you do if…

Sam

Everything Sam handles.

Your technicians call one number from the job. Sam does the rest and puts it all on the job.

DiagnosesIn the tech's words, written up for the job
Job updates"Customer wants to think it over" goes on the job
New appointment timesMoves the visit, emails the customer
InvoicesItemized or just the service fee, with a pay link
Did they pay?Paid, part or not yet, with the amounts
Paid callsCalls the tech the moment the customer pays
18 languagesEnglish first, switches when the tech does
Puts calls throughTo you when it's urgent; customers go to Nellie

Run your numbers.

How much office time your techs' calls take today. Move the sliders.

Office time your techs' calls cost a year
$0/yr
Office hours on tech calls0Sam, with his minutes$0Minutes on Sam a month0
An estimate, not a promise. Workdays: 22 a month. Sam: $149 a month with 300 minutes, then 30¢ a minute; a tech call to Sam is counted at the same length as the call to your office. Your numbers will vary.

Hire Sam. Free for 14 days.

Everything on. No card. He can start tonight. Sam is $149 a month after the trial, or $249 with Nellie.

Start your free trialMeet Nellie, for your customersLive a day with DispatchMindTake the tour

Know an owner whose techs call them all night? Text them this page

  1. ✓A day in the life
  2. 2Meet Nellie & Sam
  3. 3Tour
  4. 4MindCard
  5. 5Pricing

Up next · step 3 of 5

Take the tour of the app Nellie and Sam run on.

Every screen, start to finish: jobs, dispatch, invoices, payments and reports. About 3 minutes.

Take the tour