DispatchMind

Support

Help with DispatchMind

DispatchMind is job-management software for field service companies: jobs, scheduling, technicians, invoices and payments in one place, on the web and on iPhone.

Can’t sign in?

On the sign-in screen, type your email and tap Forgot your password? to get a reset link. Technicians can also ask their office for a temporary password.

No signal?

The app opens with the jobs you last loaded and shows an “Offline” bar. You can make changes again once you’re back online.

Alerts

Office logins can turn alerts on when the app asks. To turn them off, go to iPhone Settings → Notifications → DispatchMind.

Just looking?

Tap Try the live demo on the first screen. Everything in the demo is made up, and nothing is saved.

Delete your company account

The owner of a company that signed up can delete it: open the account menu (your initials, top right), tap Delete company account and type the company name to confirm. This removes the company, its jobs, customers and every login, and stops the subscription. It can’t be undone. If you can’t sign in, write to us below from the owner’s email and we’ll do it for you.

Contact us

Questions, problems, or interested in DispatchMind for your company? Send us a note and we’ll write back to the email you give, or email support@dispatchmind.ai.

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