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Appliance repair · South Africa

Appliance repair software for South Africa

Appliance repair is a two-visit business half the time. The tech diagnoses the fridge, orders the part, then comes back to install it. DispatchMind keeps the model and serial on file, tracks which jobs are waiting on parts, and books the return trip so the customer isn't left with a warm fridge and no callback.

Pick South Africa and Appliance repair when you sign up and it’s ready: ZAR, VAT, 2026/10/27 dates.

Money ZARTax VATDates 2026/10/27Clock 14:30Phones +27Card payments Coming

A typical appliance repair job

  1. A customer books a washer repair on your online booking page and picks a time slot.
  2. The tech gets it on his app, heads over, and records the brand and model of the washer on the job.
  3. He finds a bad pump, adds photos, and the office tags the job waiting on part.
  4. When the part shows up the return visit goes on the calendar and the tech installs it.
  5. He closes it out, the invoice is created, and the customer pays by card through your own Stripe account.

Set up for appliance repair

Your job types

A checklist for the work

Repair visit: Model and serial number photographed · Error code written down · Cause found · Part number written down if ordering · Tested after the repair · Customer shown it works

A starter price list

Your common items are already in your price book. You set every price in ZAR.

Getting paid in South Africa

Online card payments aren’t open in South Africa yet. Until they are, record cash, bank transfer and other payments on the job and the balance updates. Quotes become invoices in one tap, and the collections list shows who still owes, oldest first.

What it costs

StarterR849a month · up to 2 office logins
TeamR1,949a month · up to 5 office logins
ProR2,950a month · up to 10 office logins
BusinessR5,450a month · up to 20 office logins

Prices in ZAR, month to month. Tech app logins R159 a month each, extra office logins R299. Pay yearly and get 2 months free. Start paying by 12/31/2026 and the plan is 25% off for the first 12 months. Local taxes may apply.

Comparing apps?

More for South Africa

Appliance repair software in other countries: Canada · UK · Ireland · Australia · New Zealand · Singapore · United Arab Emirates · India · Philippines. Or the appliance repair page.

Appliance repair software in South Africa: questions

What does appliance repair software cost in South Africa?

DispatchMind starts at R849 a month (Starter, up to 2 office logins) and every plan starts with 14 days free, no card. Tech app logins are R159 a month each.

Does it put VAT on my quotes and invoices?

Yes. VAT is its own line on quotes and invoices, in ZAR.

Can my appliance repair techs use it on Android?

Yes. Each tech gets their own login on Android or iPhone and sees only their jobs, with the address, notes, checklist and photos. Directions open in the phone’s own maps app.

How do I handle repairs that need a second visit for parts?

Keep it on the same job. Tag it waiting on part, set the job to Pending, then book the return visit when the part arrives. The notes and photos from the first visit stay with it.

Can I store appliance brand and model numbers?

Yes. Each address can hold equipment with brand, model and dates, so your techs see it before they walk in.

Try DispatchMind free for 14 days

Set up for appliance repair in South Africa. No card, month to month.