Audio-visual and home automation software
DispatchMind runs a audio-visual and home automation company from one place: calls and leads in, jobs on the schedule, the work on your team’s phones, then the invoice. Pick Audio-visual and home automation when you sign up and it’s set up for your trade from the first screen. You can change any of it later.
An AV company sells the design, then lives or dies on install day. You're juggling theater quotes, quick TV mounts and the client whose speakers stopped talking to the app. DispatchMind keeps the gear list, the quote and the install crew on one job, and remembers every component you put in.
A typical audio-visual and home automation job in DispatchMind
- A homeowner fills out your website form about a living room theater, and it lands as a Design consult job.
- Your designer walks the room, builds the estimate from the price book with the TV, mount, receiver and speakers, and the client signs on the spot.
- The install goes on the calendar with two techs on the same job, and the parts come out of your inventory.
- The techs mount, wire and program, log each component as equipment at the address, and upload photos of the finished wall.
- The estimate becomes the invoice, the client pays by card, and the job gets a tag for a follow-up check.
What audio-visual and home automation owners tell us slows them down
Quotes that stall after the walkthrough
Clients love the design meeting and then go quiet. Build the quote from your price book while you're still in the room and let them approve and sign it on their phone. An automation reminds the office if it sits unsigned.
Service calls with no idea what's installed
When the audio drops out or the hub goes offline, the tech needs to know what's in the rack. Equipment on file keeps the brand, model and dates for each piece at the address. The customer page shows every visit, so nobody shows up guessing.
Gear walking out the door uncounted
TVs, mounts and cable get pulled for jobs and never accounted for. Inventory tracks what's on hand, and profit per job shows what each install really made after parts. You see which jobs paid off and which ones ate the margin.
Set up for audio-visual and home automation from day one
Your job types
- TV mounting
- Home theater
- Whole-home audio
- Smart home setup
- Wi-Fi and networking
- Conference room AV
- Service call
- Design consult
The details you keep on each job
- Rooms
- TVs / screens
- Wall type
- Control system
A checklist for the work
AV install: Placement confirmed with the customer · Studs or anchors right for the wall · Wires hidden and labeled · Everything powered and tested · Remotes and apps set up · Customer walk-through
A starter price list
Your common items are already in your price book. You set every price; nothing is filled in for you.
- Design consult
- TV mount
- In-wall wire run
- Speaker install
- Programming (per hour)
- Service call
- Equipment
Equipment on file
Keep what’s installed at each place, by type and brand (Sonos, Control4, Savant, Josh.ai, Ubiquiti, Araknis, Samsung, LG and more).
Nellie knows the trade
Nellie is the assistant built into DispatchMind. On a audio-visual and home automation account she knows how your customers talk and what to ask:
- What do they want: a TV mounted, sound, smart home, Wi-Fi?
- What kind of wall, and do they want wires hidden?
- Do they already have the equipment?
- Best time window and the address?
What she treats as urgent: A mounted TV coming off the wall; A business conference room down before a meeting.
What she never does: Never quote a price the company hasn’t set in its price book; Never promise what the tech will find before the visit.
Everything else
- Jobs move through four plain steps: Submitted, In progress, Pending, Done pending approval. Your trade’s own steps are color tags you can sort by.
- Estimates and invoices from your price book.
- A tech app for your team, with what each person may see set by you.
- Reports and commissions worked out from your own jobs.
- Bring your customers and jobs over from the system you use now.
Audio-visual and home automation software: common questions
Can I send a client a quote with all the equipment and labor listed?
Yes. Pick items from your price book, add labor and send it. The client approves and signs, and you turn that same estimate into the invoice.
Can I put two techs on a big theater install?
Yes. Assign several techs to the same job and divide crew pay among them. Each tech sees the job in his app with the notes and photos.
How do I handle conference room AV for business clients?
Conference room AV is its own job type with its own checklist and fields. Keep the business's equipment on file at their address, and set up a recurring service plan if they want regular check-ups.
Can clients book a TV mounting without calling?
Yes. Your online booking page lets them pick a time, and website lead forms drop straight into your jobs. Nellie can also take the call and book it while you're up on a ladder.
Can I try DispatchMind for my AV company before paying?
Yes. Sign up and you get 14 days free with the whole system unlocked and no card on file. Run a real install through it from quote to payment. After the trial it's billed month to month.
Related trades
Try DispatchMind free for 14 days
Set up for audio-visual and home automation. No card, month to month.