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Internet, cable and low-voltage wiring software

DispatchMind runs a internet, cable and low-voltage wiring company from one place: calls and leads in, jobs on the schedule, the work on your team’s phones, then the invoice. Pick Internet, cable and low-voltage wiring when you sign up and it’s set up for your trade from the first screen. You can change any of it later.

A low-voltage outfit runs a lot of short jobs fast: a drop here, a cable pull there, a Wi-Fi fix across town. The money is in keeping techs moving and closing jobs the same day. DispatchMind puts the day's installs on one board and gets the invoice out before the van pulls away.

A typical internet, cable and low-voltage wiring job in DispatchMind

  1. A property manager calls about network cabling for a new office suite, and your office books it as a Network cabling job.
  2. You drag it onto the dispatch board next to a tech who already has a Cable run nearby that morning.
  3. The tech taps on my way so the customer gets a heads-up, and on site he follows the checklist for each drop.
  4. He photographs the patch panel and the labeled jacks, adds a note about ceiling access, and closes out the job.
  5. The job is tagged Ready to invoice, the invoice goes out, and the manager pays by card.

What internet, cable and low-voltage wiring owners tell us slows them down

Too many small jobs for a whiteboard

Installs and service calls pile up fast. The dispatch board shows every tech side by side, and the calendar flips between day, week and month. Color tags tell the office what each job needs next.

No proof of what was run

When something stops working months later, everybody argues about what got installed. Photos and notes on every job show the jacks, the panel and the path the cable took. Search pulls that job up by address or customer name.

Small tickets billed a week late

Short jobs get forgotten if the bill doesn't go out the same day. An automation tags the job Ready to invoice the moment it's marked done, and the collections list shows open balances oldest first. Customers pay by card through your own Stripe account.

Set up for internet, cable and low-voltage wiring from day one

Your job types

The details you keep on each job

A checklist for the work

AV install: Placement confirmed with the customer · Studs or anchors right for the wall · Wires hidden and labeled · Everything powered and tested · Remotes and apps set up · Customer walk-through

A starter price list

Your common items are already in your price book. You set every price; nothing is filled in for you.

Equipment on file

Keep what’s installed at each place, by type and brand (Sonos, Control4, Savant, Josh.ai, Ubiquiti, Araknis, Samsung, LG and more).

Nellie knows the trade

Nellie is the assistant built into DispatchMind. On a internet, cable and low-voltage wiring account she knows how your customers talk and what to ask:

What she treats as urgent: A business that can’t get online; A cable or wire down outside: stay away and call the utility.

What she never does: Never quote a price the company hasn’t set in its price book; Never promise what the tech will find before the visit.

Everything else

Internet, cable and low-voltage wiring software: common questions

Can my techs use DispatchMind in a building with no signal?

Yes. The app works offline with the jobs that were last loaded. Techs keep working and their updates catch up when they're back online.

Can I keep track of the cable and jacks I have on hand?

Yes. Inventory tracks parts on hand, and parts used on each job count toward profit per job and tech pay. You can see what's running low before a big pull.

Do customers see my techs' cell numbers?

No. With DispatchMind Phone, call masking lets techs call and text customers without anyone seeing the real number. Calls and texts stay inside the app on the job.

Can I pay techs by the job?

Commissions and tech pay are worked out from jobs, parts and payments. Set it up the way you pay, and the report shows what each tech earned for the week.

Can I try DispatchMind for my low-voltage company before paying?

You can. The free trial runs 14 days, every feature works, and there's no card to enter. Put a week of installs on it and see how the board feels. Keep it after that on a month to month plan.

Related trades

Try DispatchMind free for 14 days

Set up for internet, cable and low-voltage wiring. No card, month to month.