Masonry and brick software
DispatchMind runs a masonry and brick company from one place: calls and leads in, jobs on the schedule, the work on your team’s phones, then the invoice. Pick Masonry and brick when you sign up and it’s set up for your trade from the first screen. You can change any of it later.
Masonry is old-school craft with modern paperwork. You are matching mortar on an old row house one day and laying pavers the next. DispatchMind keeps the brick type, mortar color and photos on each address, books the crew, and sends the invoice, so you can stay focused on the joints.
A typical masonry and brick job in DispatchMind
- A homeowner calls about crumbling mortar on their chimney and loose bricks near the top.
- You go out for an estimate visit, photograph the chimney masonry, and note the brick and mortar color.
- The homeowner signs your tuckpointing estimate, and the job is booked with your crew.
- The crew posts before and after photos from the tech app and notes any brick they replaced.
- The job is marked done, tagged Ready to invoice, and the customer pays by card.
What masonry and brick owners tell us slows them down
Matching old mortar and brick
Getting the color wrong on an older home sticks out for years. Keep brick type, mortar mix and color in custom job fields, so any mason going back knows what to match.
Hard to show the work up high
Customers can't climb up to see a chimney repair. Photos from the tech app go straight to the job page, so the homeowner sees the finished joints without a ladder.
Hardscape jobs with many parts
A retaining wall or paver patio has excavation, base, laying and cleanup. Color tags show which step each job is on, and crew pay split handles the whole crew.
Set up for masonry and brick from day one
Your job types
- Brick repair
- Tuckpointing
- Chimney masonry
- Retaining wall
- Stone veneer
- Pavers
- Estimate visit
The details you keep on each job
- Square feet
- Thickness (inches)
- Finish
- Permit #
A checklist for the work
Pour day: Forms set and checked · Base compacted · Rebar or mesh in · Pour and finish · Control joints cut · Cure plan told to the customer
A starter price list
Your common items are already in your price book. You set every price; nothing is filled in for you.
- Estimate visit
- Tuckpointing (per sq ft)
- Brick replacement
- Retaining wall (quoted)
- Paver install (per sq ft)
- Materials
Nellie knows the trade
Nellie is the assistant built into DispatchMind. On a masonry and brick account she knows how your customers talk and what to ask:
- What is being poured or fixed, and about how big?
- Is there old concrete to remove?
- Any finish they want?
- Best time window and the address?
What she treats as urgent: A retaining wall leaning or a chimney leaning; Bricks loose over a doorway or walkway.
What she never does: Never quote a price the company hasn’t set in its price book; Never promise what the tech will find before the visit.
Everything else
- Jobs move through four plain steps: Submitted, In progress, Pending, Done pending approval. Your trade’s own steps are color tags you can sort by.
- Estimates and invoices from your price book.
- A tech app for your team, with what each person may see set by you.
- Reports and commissions worked out from your own jobs.
- Bring your customers and jobs over from the system you use now.
Masonry and brick software: common questions
Can I keep mortar and brick details on file for each house?
Yes. Use custom job fields for brick type, mortar mix and color. They stay on the customer page for the next repair.
Can my crew show customers chimney work they can't see?
Yes. Crew members take photos in the tech app, and they go straight to the job page where you can show the customer.
Can I track pavers and retaining walls separately from brick repair?
Yes. Set up job types like Pavers, Retaining wall and Tuckpointing, and run reports by job type.
Can Nellie book masonry estimates for me?
Yes. Nellie can answer when you can't, ask what kind of masonry work they need and where, and book the estimate visit on your calendar.
Can I try DispatchMind for my masonry company before paying?
Yes. You get a 14-day free trial with every feature on, Nellie included, and no card needed. After that it runs month to month, so you can stop any time.
Related trades
Try DispatchMind free for 14 days
Set up for masonry and brick. No card, month to month.