Waterproofing and basements software
DispatchMind runs a waterproofing and basements company from one place: calls and leads in, jobs on the schedule, the work on your team’s phones, then the invoice. Pick Waterproofing and basements when you sign up and it’s set up for your trade from the first screen. You can change any of it later.
Waterproofing work usually starts with a worried homeowner and a wet basement. You inspect, show them where the water gets in, and sell a fix that might be a sump pump, crack injection or full drainage. DispatchMind keeps the inspection photos, the estimate and the install crew on one job, and keeps the equipment on file for later.
A typical waterproofing and basements job in DispatchMind
- A homeowner calls after a storm about water in the basement and books an inspection through Nellie.
- Your inspector walks the basement, photographs the cracks and wet spots, and sends an estimate for crack injection and a sump pump.
- The customer signs on the spot and the install crew is booked on the calendar.
- The crew does the work, records the sump pump brand and model on the equipment list for that address, and adds after photos.
- The job is marked done, the invoice goes out, and the customer pays by card.
What waterproofing and basements owners tell us slows them down
Homeowners need to see the problem
People do not buy a fix for a wall they never look at. Photos from the inspection show up on the estimate, so the customer sees exactly what they are paying to fix.
Sump pumps fail years later
When a pump dies, you want to know what you installed and when. Equipment on file at each address keeps the brand, model and install date, so the repair call is quick.
Big jobs and quick fixes compete
A full drainage job takes days while crack injections are a few hours. The dispatch board shows every crew's day so you fit the small jobs around the big ones.
Set up for waterproofing and basements from day one
Your job types
- Basement waterproofing
- Sump pump install
- Crack injection
- Drainage
- Crawl space encapsulation
- Inspection
The details you keep on each job
- What happened
- Rooms affected
- Moisture readings
- Equipment on site
A checklist for the work
Drying visit: Moisture readings taken and written down · Photos of every affected room · Equipment placed and counted · Customer told what to leave running · Next check scheduled
A starter price list
Your common items are already in your price book. You set every price; nothing is filled in for you.
- Inspection
- Crack injection
- Sump pump install
- Interior drain (per foot)
- Encapsulation (quoted)
- Dehumidifier install
Nellie knows the trade
Nellie is the assistant built into DispatchMind. On a waterproofing and basements account she knows how your customers talk and what to ask:
- What happened and when? Is water still coming in?
- Which rooms?
- Is the water clean, or from a toilet or sewer?
- The address?
What she treats as urgent: Water rising in a basement with electrical or appliances nearby; A sump pump that stopped during rain.
What she never does: Never quote a price the company hasn’t set in its price book; Never promise what the tech will find before the visit.
Everything else
- Jobs move through four plain steps: Submitted, In progress, Pending, Done pending approval. Your trade’s own steps are color tags you can sort by.
- Estimates and invoices from your price book.
- A tech app for your team, with what each person may see set by you.
- Reports and commissions worked out from your own jobs.
- Bring your customers and jobs over from the system you use now.
Waterproofing and basements software: common questions
Can I keep a record of sump pumps I install?
Yes. Each address has an equipment list with brand, model and dates. When the customer calls back, your tech sees exactly what is in the basement.
Can I send a waterproofing estimate right after the inspection?
Yes. Build it from your price book with photos attached. The customer signs on their phone before you leave.
How do I schedule a multi-day drainage or encapsulation job?
Keep it as one job and book each crew day on the calendar. Notes, photos and payments stay together.
Can I set up yearly sump pump checks?
Yes. Create a yearly service plan and the visits are created ahead of time. Skip or move one visit if the customer asks.
Can I try DispatchMind for my waterproofing company before paying?
Yes. You get a 14-day free trial with every feature turned on, Nellie included, and no card needed. After that it is month to month, so you can walk away any time.
Related trades
Try DispatchMind free for 14 days
Set up for waterproofing and basements. No card, month to month.