Garage door software
DispatchMind runs a garage door company from one place: calls and leads in, jobs on the schedule, the work on your team’s phones, then the invoice. Pick Garage door when you sign up and it’s set up for your trade from the first screen. You can change any of it later.
A garage door company gets the call when a spring snaps and the car is stuck inside. Those calls are urgent and they pay, but so do opener installs and new doors that need a measured quote. DispatchMind answers fast, gets a tech out the same day, and keeps every door, opener and spring size on file.
A typical garage door job in DispatchMind
- A customer calls because the door won't open and the car is trapped, and Nellie books a Spring replacement as Submitted.
- The office assigns the closest tech and he taps on my way.
- He measures the springs, notes the door size and opener brand, and quotes a spring job plus a tune-up from the price book.
- The customer signs on his phone and he swaps the springs and adjusts the cables and rollers.
- He closes it out, the invoice goes out, and payment runs through your own Stripe account.
What garage door owners tell us slows them down
Stuck cars mean urgent calls
When a door won't open, the customer can't get to work. Nellie answers when you can't, asks if a car is trapped or the door is stuck open, and books it as urgent so it gets handled first.
Door details get lost
Spring sizes, door width and opener model matter on the next visit. Store the door and opener as equipment at the address so the next tech brings the right parts.
New door quotes go cold
A customer asks about a new garage door and the quote sits. Color tags track every open estimate, and automations remind the office to follow up before the lead goes cold.
Set up for garage door from day one
Your job types
- Garage door repair
- Spring replacement
- Opener repair
- Opener installation
- New garage door
- Cables and rollers
- Tune-up
- Emergency service
The details you keep on each job
- Door size
- Door brand
- Opener brand
- Opener model
- Spring type
- Spring size
- What the customer reports
A checklist for the work
Door tune-up: Springs checked · Cables and drums checked · Rollers lubed or replaced · Hinges tightened · Opener force and travel set · Safety sensors aligned and tested · Auto-reverse tested · Bottom seal checked
A starter price list
Your common items are already in your price book. You set every price; nothing is filled in for you.
- Service call
- Torsion spring replacement
- Extension spring replacement
- Cable replacement
- Roller replacement
- Opener repair
- Opener install
- Safety sensor replacement
- Door tune-up
- Remote or keypad programming
- Panel replacement
- New door (quoted)
Equipment on file
Keep what’s installed at each place, by type and brand (Clopay, Amarr, Wayne Dalton, Raynor, CHI, LiftMaster, Chamberlain, Genie and more).
Nellie knows the trade
Nellie is the assistant built into DispatchMind. On a garage door account she knows how your customers talk and what to ask:
- Is the door stuck closed, stuck open, or off its track?
- Is a car trapped inside?
- Did you hear a loud bang before it stopped working?
- Does the opener run while the door stays put?
- Do you know the opener brand or the door size?
- Best time window and the address?
What she treats as urgent: A car trapped inside; A door stuck open at night; A door hanging off its track.
What she never does: Never tells a customer to loosen or adjust a spring themselves; Never gives a price before a tech sees the door.
Everything else
- Jobs move through four plain steps: Submitted, In progress, Pending, Done pending approval. Your trade’s own steps are color tags you can sort by.
- Estimates and invoices from your price book.
- A tech app for your team, with what each person may see set by you.
- Reports and commissions worked out from your own jobs.
- Bring your customers and jobs over from the system you use now.
Garage door software: common questions
Can DispatchMind answer emergency garage door calls?
Yes. Nellie can pick up the phone when you can't, ask the right questions about springs, cables and stuck doors, and book the job as urgent when it is.
Can I keep spring sizes and opener models on file?
Store the door, opener and spring details as equipment at each address with brand, model and dates. Techs see it before they arrive.
Can my techs quote new doors and openers on site?
Techs build estimates from your price book in the app. The customer approves and signs, and it turns into the invoice once the install is done.
Can I see which techs sell the most?
The tech scorecard and reports by tech and job type show who closes what, and commissions are worked out from jobs, parts and payments.
Can I try DispatchMind for my garage door company before paying?
Yes. You get a 14-day free trial with every feature turned on, Nellie included, and no card needed. After that it's month to month, so you can walk away anytime.
Related trades
Try DispatchMind free for 14 days
Set up for garage door. No card, month to month.