Carpet cleaning software
DispatchMind runs a carpet cleaning company from one place: calls and leads in, jobs on the schedule, the work on your team’s phones, then the invoice. Pick Carpet cleaning when you sign up and it’s set up for your trade from the first screen. You can change any of it later.
A carpet cleaning outfit lives on booked days and repeat customers. One truck can hit several homes if the route makes sense, and the upsell to upholstery or a pet treatment happens right at the door. DispatchMind routes the truck, builds the quote on the spot and brings the customer back next year.
A typical carpet cleaning job in DispatchMind
- A homeowner calls about her living room and two bedrooms, and Nellie books a Carpet cleaning job and asks about pets and stairs.
- The job lands on that day's truck route in driving order.
- At the door the tech spots pet stains, adds Pet stain treatment and Upholstery cleaning for the sofa to the estimate, and she signs.
- He takes before and after photos, closes out, and the estimate becomes the invoice.
- She pays by card, and a yearly service plan puts her next cleaning on the calendar.
What carpet cleaning owners tell us slows them down
Upsells that never get written down
The tech mentions the sofa and the tile, the customer says yes, and then it never makes the bill. Add it to the estimate from the price book on the phone and get a signature before the hoses come out. The same estimate becomes the invoice.
Trucks driving in circles
A day with homes spread all over town burns gas and time. Route mode lines up each truck's stops in driving order. You fit more jobs into the same day without working later.
Customers who only call once
Most people forget about you until the next spill. Put happy customers on a yearly service plan so the next cleaning is already booked. Their page shows every room and treatment you've done.
Set up for carpet cleaning from day one
Your job types
- Carpet cleaning
- Upholstery cleaning
- Rug cleaning
- Tile and grout
- Pet stain treatment
The details you keep on each job
- Rooms
- Stairs
- Pet stains
A checklist for the work
Cleaning: Rooms walked with the customer · Pre-treat · Clean · Groom and set drying · Customer told drying time
A starter price list
Your common items are already in your price book. You set every price; nothing is filled in for you.
- Per room
- Stairs
- Sofa
- Pet stain treatment
- Protector
Repeat visits and routes
- Plans that say how often: every week, every 2 weeks, monthly, quarterly or once a year.
- Each customer gets a service day and time, and visits land on that day.
- Visits become jobs ahead of time by themselves. Skip or move one visit without touching the rest.
- Each tech’s day in driving order, nearest stop next, with directions for every leg.
Nellie knows the trade
Nellie is the assistant built into DispatchMind. On a carpet cleaning account she knows how your customers talk and what to ask:
- How many rooms and stairs?
- Any pet stains or odor?
- Best time window and the address?
What she treats as urgent: Water-soaked carpet from a leak: offer the fastest visit; A move-out or showing date to beat.
What she never does: Never quote a price the company hasn’t set in its price book; Never promise what the tech will find before the visit.
Everything else
- Jobs move through four plain steps: Submitted, In progress, Pending, Done pending approval. Your trade’s own steps are color tags you can sort by.
- Estimates and invoices from your price book.
- A tech app for your team, with what each person may see set by you.
- Reports and commissions worked out from your own jobs.
- Bring your customers and jobs over from the system you use now.
Carpet cleaning software: common questions
Can I pick up rugs and bring them back after cleaning?
Yes. A job can carry a pickup address and a drop-off address. Book Rug cleaning with both and your tech knows where to grab it and where to return it.
Can I take before and after photos on every job?
Yes. Techs add photos right from the app, and they stay on the job page. They come in handy when a customer swears a stain was never there.
Can I run recurring cleanings for offices and rentals?
Yes. Set up a service plan monthly, quarterly or yearly, and the visits are created ahead of time. Move one visit when a tenant isn't ready.
Can I track how much each truck brings in?
Reports break it down by tech, job type, day, week and month. Profit per job shows what each stop actually made.
Can I try DispatchMind for my carpet cleaning company before paying?
Yes. Start a 14-day free trial with the full feature set. We don't ask for a card. Run your trucks on it for a week and see the routes come together. It's month to month once the trial is over.
Related trades
Try DispatchMind free for 14 days
Set up for carpet cleaning. No card, month to month.