Home cleaning software
DispatchMind runs a home cleaning company from one place: calls and leads in, jobs on the schedule, the work on your team’s phones, then the invoice. Pick Home cleaning when you sign up and it’s set up for your trade from the first screen. You can change any of it later.
A house cleaning business runs on regulars. The same homes every week or every other week, the same notes about the dog and where the key is hidden, and crews that need to hit every stop. DispatchMind builds the recurring cleans ahead of time, lines them up in driving order and gets you paid when the crew is done.
A typical home cleaning job in DispatchMind
- A new client books a Deep clean on your online booking page and picks a time that works for her.
- After the first visit she switches to a Recurring clean every two weeks, and the visits are created ahead of time.
- Each morning your crew opens the app and sees the day's homes in driving order, with notes on pets and how to get in.
- The crew finishes, adds a photo of the kitchen, and closes out the visit.
- The client pays by card through your Stripe account, and her next clean is already on the calendar.
What home cleaning owners tell us slows them down
Regulars who keep changing their day
Clients go on vacation, have guests over, or need to swap a day. Skip or move that one visit and the rest of the plan stays where it was. The calendar shows the change to the whole team.
Crews zigzagging across town
Wasted driving eats the day. Route mode puts each crew's homes in driving order, so they finish more cleans and spend less time in the car. The dispatch board shows every crew side by side.
Splitting pay on team cleans
Two or three cleaners on one deep clean need their pay split right. Put a crew on one job and split crew pay between them. The tech pay report adds it all up for the week.
Set up for home cleaning from day one
Your job types
- Standard clean
- Deep clean
- Move-in / move-out clean
- Post-construction clean
- Recurring clean
The details you keep on each job
- Bedrooms
- Bathrooms
- Square feet
- Entry (key, code, someone home)
- Pets
A checklist for the work
Standard clean: Kitchen counters, sink and outsides of appliances · Bathrooms scrubbed · Dusting · Floors vacuumed and mopped · Beds made · Trash out · Lock up as agreed
A starter price list
Your common items are already in your price book. You set every price; nothing is filled in for you.
- Standard clean
- Deep clean
- Move-out clean
- Inside fridge
- Inside oven
- Inside windows
- Laundry
Repeat visits and routes
- Plans that say how often: every week, every 2 weeks, monthly, quarterly or once a year.
- Each customer gets a service day and time, and visits land on that day.
- Visits become jobs ahead of time by themselves. Skip or move one visit without touching the rest.
- Each tech’s day in driving order, nearest stop next, with directions for every leg.
Crews
- Put more than one worker on a job. The lead closes it out; the crew sees it in their app.
- Crew pay splits a job equally, or by a percent you set per person.
Nellie knows the trade
Nellie is the assistant built into DispatchMind. On a home cleaning account she knows how your customers talk and what to ask:
- Bedrooms, bathrooms, about how many square feet?
- One time or recurring? How often?
- How will the cleaners get in? Any pets?
- Best day and the address?
What she treats as urgent: A move-out or showing date to beat; The team can’t get in on the day: call the customer right away.
What she never does: Never quote a price the company hasn’t set; Never share a customer’s entry code with anyone but the assigned team.
Everything else
- Jobs move through four plain steps: Submitted, In progress, Pending, Done pending approval. Your trade’s own steps are color tags you can sort by.
- Estimates and invoices from your price book.
- A tech app for your team, with what each person may see set by you.
- Reports and commissions worked out from your own jobs.
- Bring your customers and jobs over from the system you use now.
Home cleaning software: common questions
Can I set up weekly and every-two-week cleans?
Yes. Service plans run weekly, every two weeks or monthly, on the days you pick. Visits are created ahead of time, so your schedule is always filled out.
How do my cleaners know about pets and entry instructions?
Put it in the job notes or a custom field for the home. Your crew sees it in the app before they walk up to the door.
Can clients book a cleaning online?
Yes. Your online booking page lets new clients pick a time, and website forms turn into jobs. When you can't pick up, Nellie answers and books the clean for you.
Can I handle move-out and post-construction cleans too?
Yes. Move-in / move-out and Post-construction cleans are their own job types with their own checklists. They sit on the same calendar as your regulars.
Can I try DispatchMind for my cleaning business before paying?
Yes. Fourteen days free, full system, Nellie included, and no card at signup. Load your regulars and let it build next week's routes. After that, plans are month to month.
Related trades
Try DispatchMind free for 14 days
Set up for home cleaning. No card, month to month.