Fireplace and chimney software
DispatchMind runs a fireplace and chimney company from one place: calls and leads in, jobs on the schedule, the work on your team’s phones, then the invoice. Pick Fireplace and chimney when you sign up and it’s set up for your trade from the first screen. You can change any of it later.
A chimney company gets slammed in the fall when everybody remembers the fireplace at once. Sweeps and inspections fill the calendar, and the photos from those visits turn into repair work like crowns, caps and liners. DispatchMind packs the busy season into tight routes and keeps every flue photo on file.
A typical fireplace and chimney job in DispatchMind
- A homeowner books a Chimney sweep online before the first cold weekend.
- The job goes on the tech's route for the day in driving order.
- He sweeps the flue, takes photos of a cracked crown, and runs through the inspection checklist.
- He builds a crown repair estimate from the price book and the customer signs on the spot.
- He closes the sweep, the invoice goes out, and the repair job gets tagged to be scheduled.
What fireplace and chimney owners tell us slows them down
Everyone calls in the fall
The phone goes quiet all summer, then everybody calls at once. Online booking and Nellie answering the phone take the load, and route mode lines up the day in driving order.
Repairs need photo proof
Customers won't spring for a liner unless they see the damage. Techs add photos straight to the job, and they show up with the estimate the customer is signing.
Yearly sweeps fall off
Customers who sweep every year are your base. Set yearly service plans so next year's visit is already created and waiting.
Set up for fireplace and chimney from day one
Your job types
- Chimney sweep
- Inspection
- Chimney repair
- Cap / crown repair
- Fireplace repair
- Liner install
The details you keep on each job
- Fireplace type
- Last sweep (year)
- Inspection level
A checklist for the work
Sweep and inspection: Area covered · Sweep done · Firebox, damper and flue checked · Cap and crown checked · Photos · Findings written for the customer
A starter price list
Your common items are already in your price book. You set every price; nothing is filled in for you.
- Chimney sweep
- Inspection
- Chimney cap install
- Crown repair
- Liner install (quoted)
Repeat visits and routes
- Plans that say how often: every week, every 2 weeks, monthly, quarterly or once a year.
- Each customer gets a service day and time, and visits land on that day.
- Visits become jobs ahead of time by themselves. Skip or move one visit without touching the rest.
- Each tech’s day in driving order, nearest stop next, with directions for every leg.
Nellie knows the trade
Nellie is the assistant built into DispatchMind. On a fireplace and chimney account she knows how your customers talk and what to ask:
- Wood, gas or pellet? When was it last swept?
- Any smoke coming into the room or animals in the chimney?
- Best time window and the address?
What she treats as urgent: Chimney fire or smoke in the house: tell them to get out and call 911; Carbon monoxide alarm: get out and call 911.
What she never does: Never quote a price the company hasn’t set in its price book; Never promise what the tech will find before the visit.
Everything else
- Jobs move through four plain steps: Submitted, In progress, Pending, Done pending approval. Your trade’s own steps are color tags you can sort by.
- Estimates and invoices from your price book.
- A tech app for your team, with what each person may see set by you.
- Reports and commissions worked out from your own jobs.
- Bring your customers and jobs over from the system you use now.
Fireplace and chimney software: common questions
Can I schedule yearly chimney sweeps automatically?
Yes. Set a yearly service plan and DispatchMind creates the visit ahead of time. You can skip or move one if the customer asks.
Can I attach photos of the flue and crown to the estimate?
Techs add photos to the job from the app. They stay on the job and the customer page alongside the estimate.
Can I use a checklist for chimney inspections?
Set a checklist for the Inspection job type so techs cover the same points every time and record what they found.
Can I keep fireplace and liner details on file?
Store the fireplace, insert or liner as equipment at the address with brand, model and dates for the next visit.
Can I try DispatchMind for my chimney company before paying?
Yes. You get a 14-day free trial with every feature turned on, Nellie included, and no card needed. After that it's month to month, so you can walk away anytime.
Related trades
Try DispatchMind free for 14 days
Set up for fireplace and chimney. No card, month to month.