Dog walking and pet sitting software
DispatchMind runs a dog walking and pet sitting company from one place: calls and leads in, jobs on the schedule, the work on your team’s phones, then the invoice. Pick Dog walking and pet sitting when you sign up and it’s set up for your trade from the first screen. You can change any of it later.
A walking and pet sitting business lives on repeat visits, house keys and lots of little details about each animal. DispatchMind puts every walk, drop-in and overnight on one calendar, builds each walker's route in driving order, and keeps feeding notes, photos and payments on the job so you stop texting around for answers.
A typical dog walking and pet sitting job in DispatchMind
- A new client books a Meet and greet on your online booking page, and it lands on the jobs board as Submitted.
- After the visit you set up a recurring service plan for weekday Dog walks, and the visits get created ahead of time.
- Each morning your walker opens the tech app, sees only their own route in driving order, and taps on my way.
- At the house they snap a photo of the pup, add a note about the walk, and close out the visit.
- The visit gets tagged Ready to invoice, the client pays by card through your own Stripe account, and open balances show up oldest first if they don't.
What dog walking and pet sitting owners tell us slows them down
Pet details scattered across texts
Feeding times, leash quirks, gate codes and vet info end up buried in old messages. DispatchMind keeps all of it in the customer page and the job notes, so any walker covering a visit sees the same info you do.
Schedule changes every single week
Clients travel, kids get sick, and a regular walk moves to Thursday. With recurring plans you can skip or move one visit without touching the rest of the schedule, and the route reorders itself in driving order.
Clients want proof the visit happened
Pet parents worry when they're away. Walkers add photos and notes right from the tech app, every visit has a full history on the job page, and calls go through call masking so walkers never see a client's personal number.
Set up for dog walking and pet sitting from day one
Your job types
- Dog walk
- Pet sitting visit
- Overnight stay
- Drop-in visit
- Meet and greet
- Pet taxi
The details you keep on each job
- Pets (names, breed)
- Feeding instructions
- Medications
- Vet name and phone
- Key / lockbox / alarm notes
A checklist for the work
Visit: Arrived and checked in · Walk or play done · Food and water · Meds given if any · Photo sent to the owner · Home locked
A starter price list
Your common items are already in your price book. You set every price; nothing is filled in for you.
- Walk (30 min)
- Walk (60 min)
- Drop-in visit
- Overnight stay
- Extra pet
- Holiday fee
Repeat visits and routes
- Plans that say how often: every week, every 2 weeks, monthly, quarterly or once a year.
- Each customer gets a service day and time, and visits land on that day.
- Visits become jobs ahead of time by themselves. Skip or move one visit without touching the rest.
- Each tech’s day in driving order, nearest stop next, with directions for every leg.
Nellie knows the trade
Nellie is the assistant built into DispatchMind. On a dog walking and pet sitting account she knows how your customers talk and what to ask:
- What pets, how many, any behavior issues?
- How often and what times?
- How do they get in (key, lockbox, code)?
- Any meds or vet info?
What she treats as urgent: A pet that seems sick or hurt: call the owner and the vet; A pet that got out.
What she never does: Never quote a price the company hasn’t set; Never give medical advice about a pet: that is the vet.
Everything else
- Jobs move through four plain steps: Submitted, In progress, Pending, Done pending approval. Your trade’s own steps are color tags you can sort by.
- Estimates and invoices from your price book.
- A tech app for your team, with what each person may see set by you.
- Reports and commissions worked out from your own jobs.
- Bring your customers and jobs over from the system you use now.
Dog walking and pet sitting software: common questions
Can I set up recurring dog walks that repeat every week?
Yes. Build a recurring service plan weekly, every 2 weeks or monthly, pick the service days, and DispatchMind creates the visits ahead of time. If a client cancels one walk, skip or move just that visit.
How do I handle overnight stays and multi-day pet sitting?
Add Overnight stay and Pet sitting visit as job types, each with its own checklist for things like meds, mail and lights. Your sitter checks them off in the tech app and adds photos so the client sees the pet is fine.
Can my walkers see only their own clients?
Yes. In the tech app each walker sees only the jobs assigned to them. You set access levels per person, so a new walker can see the visit and notes without seeing your money.
Can clients book a meet and greet online?
Yes. Your online booking page and website lead forms feed straight into DispatchMind as new jobs. Nellie, the AI dispatcher add-on, can also pick up the phone when you're out on a walk and book the visit.
Can I try DispatchMind for my dog walking business before paying?
Sure. Take the 14-day free trial with every feature turned on, Nellie too, and no card required. Run your real walks through it, then stay month to month or don't.
Related trades
Try DispatchMind free for 14 days
Set up for dog walking and pet sitting. No card, month to month.