Mobile mechanic software
DispatchMind runs a mobile mechanic company from one place: calls and leads in, jobs on the schedule, the work on your team’s phones, then the invoice. Pick Mobile mechanic when you sign up and it’s set up for your trade from the first screen. You can change any of it later.
A mobile mechanic works out of a van in driveways and parking lots, and every job starts with a car that won't cooperate. DispatchMind books the call, keeps the vehicle's year, make and model on file, builds the estimate from your price book, and lets you take a card before you pack up the tools.
A typical mobile mechanic job in DispatchMind
- A customer calls about a No-start in a grocery store lot, and Nellie can take the call if you're under a car and book the job.
- The job lands on the dispatch board with the address, vehicle info and the symptoms the customer described.
- Your tech runs a Diagnostic, adds photos of the bad part, and sends an estimate for a starter / alternator job the customer signs on the phone.
- Parts come out of inventory on hand, the repair gets done, and the estimate turns into an invoice.
- The customer pays by card through your own Stripe account, and the job shows up in your profit per job report.
What mobile mechanic owners tell us slows them down
Customers balk at the price later
Fixing first and talking money second leads to fights in the driveway. Build the estimate from your price book, have the customer approve and sign it on their phone, then turn it straight into the invoice.
Not knowing which jobs make money
Parts runs, drive time and comebacks eat the margin. DispatchMind tracks parts, expenses and payments per job, so profit per job and reports by job type show you whether brakes or diagnostics actually pay.
Fleet clients need a paper trail
A company with a handful of vans wants to know what was done to which vehicle. Keep each vehicle as equipment on file with its make, model and dates, and every visit's notes and photos stay in its history.
Set up for mobile mechanic from day one
Your job types
- Diagnostic
- Brakes
- Battery replacement
- Oil change
- Starter / alternator
- No-start
- Fleet service
- Pre-purchase inspection
The details you keep on each job
- Vehicle (year, make, model)
- VIN
- Mileage
- What the customer reports
- Codes read
A checklist for the work
Repair visit: Safe spot to work confirmed · Codes read and written down · Repair done · Test drive or start test · Old parts shown or kept as asked · Cleaned up
A starter price list
Your common items are already in your price book. You set every price; nothing is filled in for you.
- Diagnostic
- Labor (per hour)
- Brake pads (per axle)
- Battery install
- Oil change
- Parts
- Trip fee
Nellie knows the trade
Nellie is the assistant built into DispatchMind. On a mobile mechanic account she knows how your customers talk and what to ask:
- Year, make, model and mileage?
- What is it doing, and any warning lights?
- Where is the car, and is there a safe place to work?
- Best time window?
What she treats as urgent: A car stuck on a highway shoulder: tell them to get safe and call for a tow first; Brakes that don’t stop the car: don’t drive it.
What she never does: Never quote a price the company hasn’t set; Never tell anyone a car is safe to drive before the mechanic sees it.
Everything else
- Jobs move through four plain steps: Submitted, In progress, Pending, Done pending approval. Your trade’s own steps are color tags you can sort by.
- Estimates and invoices from your price book.
- A tech app for your team, with what each person may see set by you.
- Reports and commissions worked out from your own jobs.
- Bring your customers and jobs over from the system you use now.
Mobile mechanic software: common questions
Can I keep a customer's vehicle info on file?
Yes. Use equipment on file to store the year, make, model and service dates for each vehicle at that customer. Next time they call, you see what you did last time.
How do I handle fleet service for a business with several vehicles?
Set up the business as one customer with each vehicle on file, then use a recurring service plan for regular oil changes and checks. Visits get created ahead of time so you never forget a truck.
Can customers sign off on a repair estimate from their phone?
Yes. Send the estimate from your price book and the customer can approve and sign it. When the work's done, turn that estimate into the invoice with one step.
Can I track the parts I keep in the van?
Yes. The inventory of parts on hand shows what you've got, and parts used on a job feed into its profit and into tech pay if you pay commission.
Can I try DispatchMind for my mobile mechanic business before paying?
You can. There's a 14-day free trial, everything switched on, no credit card. Book a few real repairs through it and decide. No contract, just month to month.
Related trades
Try DispatchMind free for 14 days
Set up for mobile mechanic. No card, month to month.