Junk removal software
DispatchMind runs a junk removal company from one place: calls and leads in, jobs on the schedule, the work on your team’s phones, then the invoice. Pick Junk removal when you sign up and it’s set up for your trade from the first screen. You can change any of it later.
A junk removal day is phone calls asking how much, trucks out on pickups, and crews guessing what they're walking into. DispatchMind keeps the customer's photos, address and load notes on the job, quotes from your price book on site and collects payment before the truck leaves the curb.
A typical junk removal job in DispatchMind
- A customer calls about a garage cleanout and Nellie picks up, asks what's going, how much, and which floor, then books it.
- The job lands on the dispatch board and you put a two-person crew on it with the crew pay split set.
- The crew taps on my way, snaps before photos, and builds the price from your load sizes in the price book.
- The customer signs the estimate on the tech's phone and it turns into the invoice.
- They pay by card on the spot through your own Stripe account and after photos go on the job.
What junk removal owners tell us slows them down
Quoting a load you haven't seen
People want a number on the phone and the truth shows up in the driveway. Have customers send photos through your booking page or lead form, then let the crew quote on site from your price book and get a signature before anything goes on the truck.
Crews splitting pay by hand
Two or three guys on a cleanout means arguing over who gets what at the end of the week. Put the whole crew on one job and DispatchMind splits crew pay off the job, so the weekly numbers are already done.
Same-day calls you can't answer
Junk calls come in while you're lifting a couch. Nellie answers when you can't, asks what's being hauled and where, and books the pickup so the call doesn't go to the next guy on Google.
Set up for junk removal from day one
Your job types
- Junk pickup
- Furniture removal
- Appliance removal
- Cleanout
- Yard waste
- Construction debris
The details you keep on each job
- Truck load size
- What is going
- Stairs or a long carry
A checklist for the work
Pickup: Items confirmed with the customer · Before photos · Load-out · Swept up · Donation or recycling noted
A starter price list
Your common items are already in your price book. You set every price; nothing is filled in for you.
- Minimum load
- 1/4 load
- 1/2 load
- Full load
- Heavy item fee
- Dump fee
Crews
- Put more than one worker on a job. The lead closes it out; the crew sees it in their app.
- Crew pay splits a job equally, or by a percent you set per person.
Nellie knows the trade
Nellie is the assistant built into DispatchMind. On a junk removal account she knows how your customers talk and what to ask:
- What is going, and about how much?
- Is it inside, upstairs or outside?
- Best time window and the address?
What she treats as urgent: A move-out or closing date the cleanout must beat; Something dangerous in the load (chemicals, paint, propane): the company decides.
What she never does: Never quote a firm price before the crew sees the load.
Everything else
- Jobs move through four plain steps: Submitted, In progress, Pending, Done pending approval. Your trade’s own steps are color tags you can sort by.
- Estimates and invoices from your price book.
- A tech app for your team, with what each person may see set by you.
- Reports and commissions worked out from your own jobs.
- Bring your customers and jobs over from the system you use now.
Junk removal software: common questions
Can my crew price a pickup on site from their phone?
Yes. Load sizes, single items like mattresses or appliances, and extra charges all live in your price book. The tech builds the estimate on the job, the customer signs, and it becomes the invoice.
How do I handle a pickup with two or three crew members?
Assign everyone to the same job. Each person sees it in the tech app, and DispatchMind splits crew pay off that job so you're not doing it on paper Friday night.
Can customers send photos of their junk before I quote?
Yes. Your online booking page and website lead forms create a job, and photos go on the job page so you can size the truck before you send it.
Can I track yard waste and construction debris jobs separately?
Yes. Yard waste, construction debris, cleanouts and appliance removal are their own job types, so reports by job type show you which ones make you money.
Can I try DispatchMind for my junk removal company before paying?
Yes. You get a 14-day free trial with every feature turned on, Nellie included, and no card needed. If it fits, you stay month to month. If not, you walk away.
Related trades
Try DispatchMind free for 14 days
Set up for junk removal. No card, month to month.