Property maintenance software
DispatchMind runs a property maintenance company from one place: calls and leads in, jobs on the schedule, the work on your team’s phones, then the invoice. Pick Property maintenance when you sign up and it’s set up for your trade from the first screen. You can change any of it later.
Property maintenance means work orders from a lot of buildings, turnovers with a deadline, and a client who wants photos before paying. DispatchMind tracks every work order by address and unit, color tags what each job needs next, and gets photos and checklists back from the field so billing moves.
A typical property maintenance job in DispatchMind
- A property manager emails a work order for a leaking sink in a unit and it becomes a job tagged with the building and unit.
- You assign a tech on the dispatch board and they see the job and the tenant notes on the app.
- The tech fixes it, adds before and after photos, and fills out the checklist.
- The job is marked Done pending approval and gets tagged Ready to invoice.
- You invoice the client with the photos attached and the collections list shows what's still open.
What property maintenance owners tell us slows them down
Turnovers with a hard deadline
A unit has to be ready before the next tenant moves in. Put the turnover or make-ready on the calendar with a checklist, and color tags show what's done and what's waiting on parts.
Clients who want proof
Property managers won't pay without seeing the work. Photos and checklists go on every job from the tech app, and they ride along on the invoice.
Jobs that stall and nobody notices
A work order waiting on a part sits for weeks. The stuck jobs report shows anything that hasn't moved in 60 days so you can chase it.
Set up for property maintenance from day one
Your job types
- Work order
- Turnover
- Make-ready
- Inspection
- Repair
- Preventive maintenance
The details you keep on each job
- Unit #
- Work order / PO #
- Approval limit
- Access / tenant contact
A checklist for the work
Turnover: Walk-through with photos · Repairs listed · Repairs done · Paint and clean · Final photos · Keys returned
A starter price list
Your common items are already in your price book. You set every price; nothing is filled in for you.
- Service call
- Labor (per hour)
- Turnover (quoted)
- Materials
Nellie knows the trade
Nellie is the assistant built into DispatchMind. On a property maintenance account she knows how your customers talk and what to ask:
- Which property and unit? What is the work order #?
- Is it occupied? Who gives access?
- Any approval limit?
What she treats as urgent: No heat, no water or a lock problem in an occupied unit; A leak into the unit below.
What she never does: Never quote a price the company hasn’t set in its price book; Never promise what the tech will find before the visit.
Everything else
- Jobs move through four plain steps: Submitted, In progress, Pending, Done pending approval. Your trade’s own steps are color tags you can sort by.
- Estimates and invoices from your price book.
- A tech app for your team, with what each person may see set by you.
- Reports and commissions worked out from your own jobs.
- Bring your customers and jobs over from the system you use now.
Property maintenance software: common questions
Can I track work orders by building and unit?
Yes. Each job has the address and unit in its fields, and you can search everything. The customer page shows every job you've done at that property.
Can I use a checklist for turnovers and make-ready jobs?
Yes. Set up a checklist for each job type. The tech checks items off on the app and it's saved on the job.
Can I set up preventive maintenance on a schedule?
Yes. Recurring plans create visits monthly, quarterly or yearly ahead of time, like filter changes or inspections, so they don't get forgotten.
Can I send photos with my invoices to property managers?
Yes. Photos stay on the job page and the client sees what was done. That's usually what gets the invoice paid.
Can I try DispatchMind for my property maintenance company before paying?
Yes. You get a 14-day free trial with every feature turned on, Nellie included, and no card needed. If it fits, you stay month to month. If not, you walk away.
Related trades
Try DispatchMind free for 14 days
Set up for property maintenance. No card, month to month.