Snow removal software
DispatchMind runs a snow removal company from one place: calls and leads in, jobs on the schedule, the work on your team’s phones, then the invoice. Pick Snow removal when you sign up and it’s set up for your trade from the first screen. You can change any of it later.
Snow removal is a 3 a.m. business. When it falls, every lot and driveway needs plowing before people wake up, and salting right behind. DispatchMind keeps your seasonal customers on routes in driving order, logs every push with time and photos, and bills the storm without a pile of paper.
A typical snow removal job in DispatchMind
- A property manager signs a seasonal contract and the lot goes on your plow route.
- When a storm hits, the driver pulls up the route on the app in driving order.
- They plow, salt the walks, and snap a photo at each stop before marking it done.
- Per-push lots get tagged Ready to invoice as they're finished.
- The office sends invoices the next morning and the collections list shows who hasn't paid.
What snow removal owners tell us slows them down
Proving you were there
A customer says the lot wasn't touched. Every stop has photos and a done time on the job, so you show them instead of arguing.
Seasonal and per-push customers mixed together
Some pay for the season, some pay each storm. Use job types and tags to tell them apart, and only the per-push stops get tagged for billing after a storm.
Calls pouring in during a storm
Everyone wants their driveway first and you're in the truck. Nellie answers the phone, takes the address, and adds the job so you see it when you stop.
Set up for snow removal from day one
Your job types
- Plowing
- Shoveling
- Salting / de-icing
- Seasonal contract
- Roof snow removal
The details you keep on each job
- Area (driveway, lot)
- Start at (inches)
- Salt included
A checklist for the work
Snow visit: Plowed · Walks shoveled · Salt down · Time and inches recorded
A starter price list
Your common items are already in your price book. You set every price; nothing is filled in for you.
- Plow visit
- Shoveling
- Salting
- Seasonal contract
Repeat visits and routes
- Plans that say how often: every week, every 2 weeks, monthly, quarterly or once a year.
- Each customer gets a service day and time, and visits land on that day.
- Visits become jobs ahead of time by themselves. Skip or move one visit without touching the rest.
- Each tech’s day in driving order, nearest stop next, with directions for every leg.
Nellie knows the trade
Nellie is the assistant built into DispatchMind. On a snow removal account she knows how your customers talk and what to ask:
- Driveway, lot or walks? About how big?
- Per visit or for the season?
- The address?
What she treats as urgent: Someone can’t get out for medical needs; Ice on a business entrance or walkway.
What she never does: Never quote a price the company hasn’t set in its price book; Never promise what the tech will find before the visit.
Everything else
- Jobs move through four plain steps: Submitted, In progress, Pending, Done pending approval. Your trade’s own steps are color tags you can sort by.
- Estimates and invoices from your price book.
- A tech app for your team, with what each person may see set by you.
- Reports and commissions worked out from your own jobs.
- Bring your customers and jobs over from the system you use now.
Snow removal software: common questions
Can I run plow routes in driving order?
Yes. Route mode lines up the day's stops in driving order. The driver follows it on the app and marks each stop done.
How do I handle seasonal contracts and per-push billing?
Set up seasonal customers as their own job type and per-push customers on another. Automations tag finished per-push stops Ready to invoice so the office bills only those.
Can my drivers add photos at each stop?
Yes. They take photos on the app and they're saved on the job with the time. That's your proof if someone says you missed them.
Can I add roof snow removal as a separate job?
Yes. Roof snow removal is its own job type, so you price it, schedule a crew and bill it apart from plowing.
Can I try DispatchMind for my snow removal company before paying?
Yes. You get a 14-day free trial with every feature turned on, Nellie included, and no card needed. If it fits, you stay month to month. If not, you walk away.
Related trades
Try DispatchMind free for 14 days
Set up for snow removal. No card, month to month.